When life gives you lemons, write better error messages

Error messages are part of our daily lives online. Every time a server is down or we don’t have internet, or we forget to add some info in a form, we get an error message. “Something went wrong” is the classic. But what went wrong? What happened? And, most importantly, how can I fix it? We encounter error messages all the time, but how often do they actually help us understand what went wrong and