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WWDC24
www.slideshare.net/faberNovel
GAFA have redefined how they view customers and create value in ways that have led to their unprecedented success: 1) They strive to make every person who interacts with their services a "customer" whether or not they make purchases, in order to build large customer bases. 2) They prioritize delivering sustainable customer value over short-term profits in order to earn long-term customer commitmen
Discover Facebook's extraordinary talent in tackling five classic startup challenges: Technology & User Experience, Business Model Exploration, Business & Ecosystem, Facing mobile disruption, Long-term vision. *Download PDF for Full Quality*
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