OKUIZUMI, Naoko » ワークショップに潜入SNEAKED INTO WORKSHOPS I was curious to know how and what design agencies in Malmö teach in the context of UX research, and it was great opportunities for me to sneak into workshops they offered during the Festival. The workshop at Zenit Design were surprisingly similar to the one I had organized in the past. The templates of customer journey mapping were both similar, and the questions from the a
