How Managers Become Leaders
Summary. Reprint: R1206C Few managerial transitions are more difficult than making the move from leading a function to leading an entire enterprise for the first time. The scope and complexity of the job increase dramatically, in ways that can leave executives feeling overwhelmed and uncertain. It truly is different at the top. But how, exactly? Career transition expert Michael Watkins set out to
Lessons from Italy’s Response to Coronavirus
In these difficult times, we’ve made a number of our coronavirus articles free for all readers. To get all of HBR’s content delivered to your inbox, sign up for the Daily Alert newsletter. As policymakers around the world struggle to combat the rapidly escalating Covid-19 pandemic, they find themselves in uncharted territory. Much has been written about the practices and policies used in countries
What Great Listeners Actually Do
Summary. What makes a good listener? Most people think is comes down to three components: not interrupting the speaker, following along with facial expressions, and being able to repeat back almost verbatim what the speaker has just said. According to research from Zenger and Folkman, however, we’re doing it all wrong. Instead of thinking of a good listener as a sponge —absorbing everything but pr
As Your Team Gets Bigger, Your Leadership Style Has to Adapt
Summary. When Julie Zhuo, Facebook’s vice president of design, first began managing a team, it consisted of just a handful of people. And then it doubled. Every few years, it doubled again. At each of these points, Zhuo felt like she had an entirely different job. While the core principles of management stayed the same, the day-to-day changed significantly. People often ask her what’s different a
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To Make a Change at Work, Tell Yourself a Different Story
Productivity Skills to Help You Gain Time Back
Write a Job Description That Attracts the Right Candidate
How Managers Can Support Remote Employees
8 Ways to Manage Your Team While Social Distancing
What to Do If You Think Your Boss Is Shutting You Out
Track Your Time for 30 Days. What You Learn Might Surprise You.
Stop Feeling Guilty About Your To-Do List
Research: Why Managers Ignore Employees’ Ideas
The Power of Listening in Helping People Change
How to Look and Sound Confident During a Presentation
How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low
How I Read 100 Books in a Year
Who Killed the GE Model?
How to Collaborate Effectively If Your Team Is Remote
How Leaders Can Ask for the Feedback No One Wants to Give Them