If you don't have iTunes, download it for free . If you have iTunes and it doesn't open automatically, try opening it from your dock or Windows task bar.
If you see an error when you update or restore your iPhone, iPad, or iPod Learn what to do if you see an error code or alert when you use your computer to update or restore your device. Update your Mac or PCUpdate your Mac. If you're using a PC, make sure that you have the latest version of the Apple Devices app or iTunes. Plug your device directly into your computerPlug your iPhone, iPad, or iPod
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